GRI Content Index: Guidelines for
sustainability
reporting
GRI guidelines for sustainability reporting
Ref. | Description |
| Chapter |
| Information and reference | External assurance section |
|---|---|---|---|---|---|---|
Strategy |
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|
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|
| |
G102-14 | Statement from senior decision-maker |
|
|
| No | |
G102-15 | Key impacts, risks, and opportunities |
|
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| No | |
Corporate profile | ||||||
G102-1 | Name of the organisation |
|
|
| Yes | |
G102-2 | Activities, brands, products, and services |
|
|
| No | |
G102-3 | Location of headquarters |
|
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| Evert van de Beekstraat 202, 1118 CP Schiphol | No |
G102-4 | Location of operations |
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| No | |
G102-5 | Ownership and legal form |
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| No | |
G102-6 | Markets served |
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| No | |
G102-7 | Scale of the organisation |
|
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| No | |
G102-8 | Information on employees and other workers |
|
| FTE per region & division: | Yes | |
G102-41 | Collective bargaining agreements |
|
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| 93.9% of employees covered by CLAs | Yes |
G102-9 | Supply chain |
|
|
| No | |
G102-10 | Significant changes to the organisation and its supply chain |
|
|
| Yes | |
G102-11 | Precautionary principle |
|
| See also: http://www.schiphol.nl/nl/jij-en-schiphol/pagina/een-duurzame-toekomst | No | |
G102-12 | Externally developed economic, environmental and social charters, principles, or other initiatives |
|
|
| Global Compact, 'Inclusive Employers' programme, Multi-Year Agreement, Diversity Charter, 'Aviation Inclusive' collaboration project, 'Netherlands as Circular Hotspot', Ellen MacArthur Foundation participation | No |
G102-13 | Membership of associations and/or national or international interest organisations |
| Supervisory Board |
| Industry association Airports Council International, Amsterdam Economic Board | No |
Material topics | ||||||
G102-45 | Entities included in the consolidated financial statements |
|
|
| Yes | |
G102-46 | Process for defining report content and scope |
| Material aspects for stakeholders |
|
| Yes Yes |
G102-47 | Overview of material topics to determine report content and scope |
| Material aspects for stakeholders |
|
| Yes Yes |
G102-48 | Re-statements of information provided in previous annual reports |
|
|
| Yes | |
G102-49 | Significant changes in scope relative to the previous reporting period |
|
|
| Yes | |
Stakeholder involvement | ||||||
G102-40 | List of stakeholder groups engaged by the organisation |
|
|
| Yes No | |
G102-42 | Basis for identifying and selecting stakeholders with whom to engage |
|
|
| Yes | |
G102-43 | Approach taken to engaging stakeholders |
|
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| Yes | |
G102-44 | Key topics and concerns that have been raised through stakeholder engagement, and how the organisation has responded to those key topics and concerns |
|
|
| Yes Yes | |
Reporting details | ||||||
G102-50 | Reporting period |
|
| 01-01-2018 - 31-12-2018 | Yes | |
G102-51 | Date of most recent previous report (if any) |
| Published on 9-3-2018 |
| Yes | |
G102-52 | Reporting cycle |
|
|
| Annual | Yes |
G102-53 | Contact information |
|
|
| Yes | |
G102-54-55 | GRI Content Index |
|
|
| Yes | |
G102-56 | Assurance report |
|
|
| Yes No | |
Governance | ||||||
G102-18 | Organisational governance structure |
| Report of the Supervisory Board |
|
| No |
Ethics and integrity | ||||||
G102-16 | Values, principles, standards, and norms of behaviour |
|
|
| Yes | |
G102-17 | Mechanisms for advice and concerns about ethics |
|
|
| Yes | |
Management approach |
|
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| |
G103-1 | Topic boundary inside and outside the organisation for each material subject |
| Material aspects for stakeholders |
|
| Yes Yes Yes |
G103-2 | Management approach and underlying components |
| Material aspects for stakeholders |
| Our mission and socio-economic task are based on five strategic themes, each with its own focus: Top Connectivity, Excellent Visit Value, Competitive Marketplace, Development of the Group, and Sustainable & Safe Performance. We design our strategy in response to trends and developments. We have also analysed our key risks. The most important strengths, weakness, opportunities and threats are specified in the SWOT analysis. For further details, see Our strategy to connect the Netherlands: Five themes. | Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes |
G103-3 | Evaluation of management approach |
|
| Schiphol Group consciously weighs the interests of people, planet and profit. This approach is reflected in our investment decisions, calls for tenders and a range of other activities. Our results show how we shoulder our responsibilities and seek to strike a balance between the positive and negative effects of our operations. | Yes Yes Yes Yes | |
Material topics | ||||||
Financial solidity |
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| |
G201-1 | Direct economic values |
|
|
| Yes | |
G203-1 | Development and impact of infrastructure investments and services provided primarily for public benefit |
|
| We invested 581 million euros in 2018. A substantial portion of this is invested in improving, maintaining and optimally deploying the airport-related infrastructure. The long-term investments contribute to the quality, accessibility and development of the airport. Additionally, regular substantial investments have been made to improve parking facilities and airport-related real estate, such as hotels, offices and cargo buildings. | No | |
G203-2 | Insight into and description of significant indirect economic consequences, including their scale |
|
|
| Yes No | |
Network of destinations | ||||||
AO1 | Number of passengers handled over the course of one year, categorised according to international and domestic flights and O&D and transfer passengers, including transit-direct passengers |
|
| Amsterdam Airport Schiphol OD passengers (total): 44,992,618 Transfer (total): 25,964,126 Transit-direct passengers: 193,106 | Yes | |
AO2 | Number of air transport movements over the course of one year, categorised into day and night-time flights, and commercial, non-commercial and cargo flights |
|
| Amsterdam Airport Schiphol | Yes | |
AO3 | Cargo volume |
|
| Amsterdam Airport Schiphol: 1,716,497,108 kg | Yes | |
Airport capacity | ||||||
| Airport capacity |
|
| This topic is qualitatively evaluated | Yes | |
Accessibility | ||||||
| Passengers' choice of transport to and from Schiphol |
|
|
| Yes | |
CO2 emissions | ||||||
G302-4 | Saving energy |
|
|
| Yes | |
G305-1 | Greenhouse gas emissions -Scope 1 |
| CO2 emissions |
|
| Yes Yes Yes |
G305-2 | Greenhouse gas emissions - Scope 2 |
| CO2 emissions |
|
| Yes Yes Yes |
Air quality | ||||||
| Air quality composition |
|
| Air quality is monitored by the government through the National Air Quality Cooperation Programme. We do not apply other lagging indicators, because the causal link between regional activities and air quality is not always one to one. | Yes | |
Raw materials and residual flows | ||||||
G306-2 | Total weight of waste by type |
| Raw materials and residual flows |
| We aim for the high-value recycling of residual flows, which yields economic residual value. Separated residual flows account for a total volume of 5,118 tonnes. Other information is not material. | Yes Yes |
Contracting practices | ||||||
| Contracting practices |
|
| Contracting practices are monitored qualitatively | Yes Yes | |
Supply chain responsibility | ||||||
G308-1 | Percentage of new suppliers in tenders that were screened using environmental criteria |
|
|
| Yes Yes | |
Employment practices | ||||||
G401-1 | Number of new employees and staff turnover |
|
| Division into categories is not material | Yes | |
Safety and security | ||||||
AO9 | Number of animals involved in wildlife strikes per 10,000 air transport movements |
|
| Bird strikes are material | Yes Yes | |
G403-9 | Lost Time Injury Frequency (LTIF) |
|
| Lost Time Injury Frequency and absenteeism are material | Yes Yes | |
Noise | ||||||
AO7 | Number of people living in noise-affected areas |
|
| In the 2018 Usage Forecast, it was anticipated that 126,500 people would experience severe noise disturbance at levels of 48 dB(A) Lden or higher. Ultimately, the actual number was 150,000. The usage forecast for 2018 is also available online. | Yes | |
Regional significance | ||||||
G413-2 | Operational activities with a significant (potentially) negative impact on the local environment |
|
| The area around the airport is especially likely to experience noise disturbance | Yes | |
AO8 | (Estimated) number of people to be voluntarily or involuntarily relocated in connection with the development or expansion of an airport |
|
| Expansion of the airport in 2018 did not require any relocations | Yes | |
Customer appreciation | ||||||
| Customer satisfaction (NPS) |
|
|
| Yes | |
Digital | ||||||
| Digital |
|
| This topic is qualitatively evaluated | Yes | |
Integrity | ||||||
| Number of issues reported to the Integrity Committee |
|
|
| Yes | |
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