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Home 2018 Annual Report
    • Facts and figures
    • Key figures
    • Our company
      • Our company
      • Aviation
      • Consumer Products & Services
      • Real Estate
      • Alliances & Participations
    • Economic regulation
    • Passenger and airline journey
    • Value creation model
    • Cohesion
    • Quick links
    • Message from the CEO
    • Key Events in 2018
    • Value creation model
    • Download full report
    • Our role in the Netherlands
    • Trends and developments
    • Material aspects for stakeholders
    • SWOT analysis
    • Mission, ambition and strategy
      • Mission, ambition and strategy
      • Five strategic themes
        • Five strategic themes
        • Sustainable & Safe Performance
        • Top Connectivity
        • Excellent Visit Value
        • Competitive Marketplace
        • Development of the Group
        • Risks
        • Objectives
    • Quick links
    • Message from the CEO
    • Key Events in 2018
    • Value creation model
    • Download full report
    • Our performance in 2018
    • Network, capacity and security
      • Network, capacity and security
      • Network of destinations
      • Airport capacity
      • Accessibility
      • Security
      • Regional significance
    • Portfolio of services
      • Portfolio of services
      • Digital
      • Customer appreciation
    • People, environment and community
      • People, environment and community
      • Safety
      • Noise
      • CO₂ emissions
      • Air quality
      • Supply chain responsibility
      • Raw materials and residual flows
      • Community engagement
    • Our regional airports
    • Our international activities
    • Financial and business performance
      • Financial and business performance
      • Financial solidity
      • Contracting practices
      • Integrity
      • Employment practices
    • Quick links
    • Message from the CEO
    • Key Events in 2018
    • Value creation model
    • Download full report
    • Report of the Supervisory Board
      • Report of the Supervisory Board
      • A. Supervision
      • B. Quality Assurance
      • C. Other matters
    • Supervisory Board
    • Management Board
    • Corporate Governance
    • Remuneration
    • Risk management
    • Quick links
    • Message from the CEO
    • Key Events in 2018
    • Value creation model
    • Download full report
    • Socio-economic accountability
      • Socio-economic accountability
      • Reporting guidelines
      • Performance indicators
      • GRI Content Index
      • Global Compact
      • Assurance report
    • Financial Statements
      • Financial Statements
      • Consolidated financial statements
        • Consolidated financial statements
        • Consolidated statement of income for the year ended 31 December 2018
        • Consolidated statement of comprehensive income for the year ended 31 December 2018
        • Consolidated statement of financial position as at 31 December 2018
        • Consolidated statement of changes in equity for the year ended 31 December 2018
        • Consolidated statement of cash flow for the year ended 31 December 2018
      • Notes to the consolidated financial statements
        • Notes to the consolidated financial statements
        • General information
        • Accounting policies
        • Critical judgements and estimates
        • Change in consolidation
        • Segment information
      • Notes to the consolidated statement of income
        • Notes to the consolidated statement of income
        • Revenue
        • Other results from investment property
        • Other income
        • Outsourcing and other external costs
        • Employee benefits expense
        • Depreciation, amortisation and impairment expenses
        • Other operating expenses
      • Notes to the consolidated statement of financial position
        • Notes to the consolidated statement of financial position
        • Intangible assets
        • Assets used for operating activities
        • Assets under construction or development
        • Investment property
        • Income taxes
        • Investments in associates and joint ventures
        • Loans to associates
        • Other non-current receivables
        • Assets and liabilities held for sale
        • Trade and other receivables
        • Cash and cash equivalents
        • Issued share capital and share premium
        • Retained profits
        • Other reserves
        • Non-controlling interests
        • Borrowings
        • Employee benefits
        • Provisions
        • Other non-current liabilities
        • Trade and other payables
        • Contingent assets and liabilities
        • Management of financial risks and financial instruments
      • Related party disclosures
        • Related party disclosures
        • Related parties
        • Operation of the airport
        • Remuneration for members of the Supervisory Board
        • Remuneration for Management Board members
        • Subsidiaries
      • Events after the balance sheet date
      • Company financial statements
        • Company financial statements
        • Company income statement for the year ended 31 December 2018
        • Company balance sheet as at 31 December 2018
      • Notes to the company financial statements
        • Notes to the company financial statements
        • Accounting policies
        • Non-current assets
        • Current assets
        • Shareholders' equity
        • Employee benefits
        • Current liabilities
        • Signed by the Supervisory Board and the Management Board
      • Other Information
        • Other Information
        • Proposed profit appropriation
        • Independent auditor's report
        • Historical summary
    • Quick links
    • Message from the CEO
    • Key Events in 2018
    • Value creation model
    • Download full report
Menu
  • About us
    • Facts and figures
    • Key figures
    • Our company
      • Our company
      • Aviation
      • Consumer Products & Services
      • Real Estate
      • Alliances & Participations
    • Economic regulation
    • Passenger and airline journey
    • Value creation model
    • Cohesion
  • Our strategy
    • Our role in the Netherlands
    • Trends and developments
    • Material aspects for stakeholders
    • SWOT analysis
    • Mission, ambition and strategy
      • Mission, ambition and strategy
      • Five strategic themes
        • Five strategic themes
        • Sustainable & Safe Performance
        • Top Connectivity
        • Excellent Visit Value
        • Competitive Marketplace
        • Development of the Group
        • Risks
        • Objectives
  • Our results
    • Our performance in 2018
    • Network, capacity and security
      • Network, capacity and security
      • Network of destinations
      • Airport capacity
      • Accessibility
      • Security
      • Regional significance
    • Portfolio of services
      • Portfolio of services
      • Digital
      • Customer appreciation
    • People, environment and community
      • People, environment and community
      • Safety
      • Noise
      • CO₂ emissions
      • Air quality
      • Supply chain responsibility
      • Raw materials and residual flows
      • Community engagement
    • Our regional airports
    • Our international activities
    • Financial and business performance
      • Financial and business performance
      • Financial solidity
      • Contracting practices
      • Integrity
      • Employment practices
  • Governance
    • Report of the Supervisory Board
      • Report of the Supervisory Board
      • A. Supervision
      • B. Quality Assurance
      • C. Other matters
    • Supervisory Board
    • Management Board
    • Corporate Governance
    • Remuneration
    • Risk management
  • Annual Statements
    • Socio-economic accountability
      • Reporting guidelines
      • Performance indicators
      • GRI Content Index
      • Global Compact
      • Assurance report
    • Financial Statements
      • Financial Statements
      • Consolidated financial statements
        • Consolidated statement of income for the year ended 31 December 2018
        • Consolidated statement of comprehensive income for the year ended 31 December 2018
        • Consolidated statement of financial position as at 31 December 2018
        • Consolidated statement of changes in equity for the year ended 31 December 2018
        • Consolidated statement of cash flow for the year ended 31 December 2018
      • Notes to the consolidated financial statements
        • General information
        • Accounting policies
        • Critical judgements and estimates
        • Change in consolidation
        • Segment information
      • Notes to the consolidated statement of income
        • Revenue
        • Other results from investment property
        • Other income
        • Outsourcing and other external costs
        • Employee benefits expense
        • Depreciation, amortisation and impairment expenses
        • Other operating expenses
      • Notes to the consolidated statement of financial position
        • Intangible assets
        • Assets used for operating activities
        • Assets under construction or development
        • Investment property
        • Income taxes
        • Investments in associates and joint ventures
        • Loans to associates
        • Other non-current receivables
        • Assets and liabilities held for sale
        • Trade and other receivables
        • Cash and cash equivalents
        • Issued share capital and share premium
        • Retained profits
        • Other reserves
        • Non-controlling interests
        • Borrowings
        • Employee benefits
        • Provisions
        • Other non-current liabilities
        • Trade and other payables
        • Contingent assets and liabilities
        • Management of financial risks and financial instruments
      • Related party disclosures
        • Related parties
        • Operation of the airport
        • Remuneration for members of the Supervisory Board
        • Remuneration for Management Board members
        • Subsidiaries
      • Events after the balance sheet date
      • Company financial statements
        • Company income statement for the year ended 31 December 2018
        • Company balance sheet as at 31 December 2018
      • Notes to the company financial statements
        • Accounting policies
        • Non-current assets
        • Current assets
        • Shareholders' equity
        • Employee benefits
        • Current liabilities
        • Signed by the Supervisory Board and the Management Board
      • Other Information
        • Proposed profit appropriation
        • Independent auditor's report
        • Historical summary
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Introduction

Download full report
  • Schiphol is always ready, but never complete

    Message from the CEO

  • Events that characterised the reporting year

    Key events in 2018

Contents

  • About us
  • Our strategy
  • Our results
  • Governance
  • Annual Statements
  • Our key performance indicators

    Facts and figures

  • 2018 in numbers

    Key figures
  • We create value for society and the economy

    Our company
  • How charges at Schiphol are regulated

    Economic regulation
  • Our processes are the basis of our value chain

    Passenger and airline journey
  • How we create value for our stakeholders

    Value creation model
  • How our strategy relates to risks and material aspects

    Cohesion
  • Connecting the Netherlands to the rest of the world

    Our role in the Netherlands

  • Flexibility and responsiveness

    Trends and developments
  • Topics addressed in our dialogue with stakeholders

    Material aspects for stakeholders
  • Our strengths, weaknesses, threats and opportunities

    SWOT analysis
  • Ensuring optimal connectivity in future years

    Mission, ambition and strategy
  • Our progress reported in four clusters

    Our performance in 2018

  • The core of our activities

    Network, capacity and security
  • A key driver of our overall performance

    Portfolio of services
  • Safety and sustainability are crucial

    People, environment and community
  • Eindhoven, Lelystad and Rotterdam The Hague

    Our regional airports
  • Eyes open to the world

    Our international activities
  • Our financial results in 2018

    Financial and business performance
  • 2018 was a year of contrasts

    Report of the Supervisory Board

  • Biographies

    Supervisory Board
  • Biographies

    Management Board
  • Ownership and compliance

    Corporate Governance
  • A policy that aims to attract and retain qualified directors

    Remuneration
  • An integral part of our business processes

    Risk management
  • Relevant non-financial indicators

    Socio-economic accountability

  • Our consolidated and company financial statements

    Financial Statements

Most-read sections

  • Facts and figures

    - 327 destinations from Schiphol, 79.2 million passengers in total ...
  • Passenger and airline journey

    - As an airport operator, we are responsible for the ...
  • Strategic themes

    - The guiding principles of our strategy have been formulated in ...
  • 2019 Management agenda

    - Every year, we translate our long-term strategy into a four-year ...
  • Network of destinations

    - Schiphol welcomed 71.1 million passengers ...
  • Financial Statements

    - Our consolidated and company financial statements ...

Footer navigation

Message from the CEO

Message from the CEO

Key events in 2018

Key events in 2018

About us

  • Facts and figures
  • Key figures
  • Our company
  • Economic regulation
  • Passenger and airline journey
  • Value creation model
  • Cohesion

Our strategy

  • Our role in the Netherlands
  • Trends and developments
  • Material aspects for stakeholders
  • SWOT analysis
  • Mission, ambition and strategy

Our results

  • Our performance in 2018
  • Network, capacity and security
  • Portfolio of services
  • People, environment and community
  • Our regional airports
  • Our international activities
  • Financial and business performance

Governance

  • Report of the Supervisory Board
  • Supervisory Board
  • Management Board
  • Corporate Governance
  • Remuneration
  • Risk management

Annual Statements

  • Socio-economic accountability
  • Financial Statements

Supporting links

  • Glossary
  • Disclaimer
  • Privacy Policy
  • Colofon

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